Transparent Annual Maintenance Contracts (AMC)
Choose the right IT maintenance package for your business. Transparent pricing with zero hidden fees and guaranteed 8-hour response SLAs.
Choose the Right Support Tier
Remote Only
Fast telephonic & AnyDesk support for software, email & OS fixes.
- ✓ Unlimited Remote Screen Sharing
- ✓ Microsoft Outlook & Email Support
- ✓ Antivirus & Patch Updates
- ✓ Printer Driver Configuration
- ✓ 4-Hour Remote Response SLA
- ✕ Onsite Engineer Visits
Standard Hybrid
Full remote coverage plus scheduled monthly onsite preventive maintenance.
- ✓ Unlimited Remote Support
- ✓ Scheduled Monthly Onsite Health Check
- ✓ CCTV & Biometric Attendance Audit
- ✓ Guaranteed 8-Hour Onsite SLA
- ✓ Dedicated Technical Account Manager
- ✓ Free Initial IT Health Quotation
Enterprise 24/7
For multi-location corporate offices, BPOs & critical server infrastructure.
- ✓ 24/7 Priority Emergency Support
- ✓ Windows Server / AD Domain Management
- ✓ 2-Hour Critical Breakdown SLA
- ✓ Standby Spare Systems & Parts
- ✓ Quarterly Executive IT Strategy Reviews
- ✓ Multi-Branch Centralized Reporting
Calculate Your Custom AMC Plan
Select your IT infrastructure inventory to get an instant cost projection.
- ✓ Guaranteed 8-Hour SLA Response
- ✓ Unlimited Remote AnyDesk Support
- ✓ Scheduled Preventive Maintenance
- ✓ Dedicated Technical Lead
- ✓ Free Initial IT Health Quotation
*Actual price may vary depending on parts & site condition.
Guaranteed Turnaround SLA Matrix
Transparent, SLA-backed response times engineered to eliminate unexpected corporate downtime.
Server Down, Main Firewall Outage, Complete CCTV Blackout
Key Workstation Failure, Outlook Outage, Biometric Sync Failure
Software Installation, Printer Driver, Routine Maintenance