Frequently Asked Questions
Everything you need to know about our IT AMC contracts, SLAs, CCTV installations, and remote support protocols.
We provide prompt onsite support across all of Delhi NCR including Janakpuri, West Delhi, Connaught Place, South Delhi, Noida, and Gurugram, along with Pan-India remote assistance.
Our AMC includes regular preventive maintenance visits, 8-hour guaranteed response time, hardware diagnostics, OS & software troubleshooting, antivirus/security updates, network tuning, and detailed service reports.
For remote support requests, our certified engineers typically connect via AnyDesk or UltraViewer within 15 to 30 minutes of ticket confirmation.
Yes, we specialize in complete Microsoft 365 migrations, custom business domain emails, Teams setup, user permissions, and Windows Server Active Directory deployment.
Yes! We offer flexible plans: Non-Comprehensive (labor and service support included, parts charged separately) and Comprehensive AMC (labor + spare parts replacement support included).
Still Have a Question?
Can't find the answer you're looking for? Chat with our senior technical support team directly on WhatsApp.